Projects: Cisco Revamps Its Customer Experience Center


Here’s a couple of visuals from the recently renovated Cisco Customer Experience Center in Silicon Valley, put together by San Jose-based signage-centric agency Array Interactive,

Array developed the idea, design and experience¬†in partnership with Cisco’s global Service Provider Marketing and Briefing Program Management teams. The set-up, launched a few weeks ago, includes a 3×2 video wall and two multi-touch screens.

“This is an important digital touchpoint for visitors to Cisco’s renovated Customer Experience Center (CXC), especially for the service provider community. A great deal of change is taking place in the industry with the networked connection of people, data, processes, and devices. This custom installation enables service providers to understand clearly the opportunity to drive increased revenue, save through optimization, and become increasingly agile to meet the desired flexibility of customers,” says Jeff Dumo, CEO at Array Interactive.



Dave Haynes

Dave Haynes

Editor/Founder at Sixteen:Nine
Dave Haynes is the founder and editor of Sixteen:Nine, an online publication that has followed the digital signage industry for more than a decade. Dave does strategic advisory consulting work for many end-users and vendors, and also writes for many of them. He's based near Toronto.
Dave Haynes


12+ year-old blog and podcast about digital signage & related tech, written by industry consultant, analyst & bullshit filter Dave Haynes.
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