McDonald’s Sued Over Use Of AI In Drive-Thru Lanes

June 11, 2021 by Dave Haynes

QSR giant McDonald’s is being sued in its home state over its use of AI-driven recognition technologies in the drive-thru lane, with the court …

Read more

Dutch McDonald’s Offers Glimpse Of Possible Future For Dining In QSRs

May 19, 2020 by Dave Haynes

Read more

McDonald’s Confirms Sales Lifts From AI-Driven Suggestive Selling In Drive-Thru Lanes

March 2, 2020 by Dave Haynes

Read more

McDonald’s Completes 10,500 Drive-Thru Screen Rollout In US

January 23, 2020 by Dave Haynes

I don’t absolutely know this, but believe the outdoor LCDs are using Samsung’s outdoor line. The software and players are all STRATACACHE, which has …

Read more

McDonald’s To Have AI-Driven Drive-Thrus In Almost All Stores Before Year’s End

November 8, 2019 by Dave Haynes

There’s an interesting piece up in the New York Times about how McDonald’s is investing heavily in technology to adopt to a fast-changing consumer …

Read more

A Look Inside McDonald’s New Interactive Screen-Filled Global HQ

June 28, 2019 by Dave Haynes

This is a look inside the new global HQ for McDonald’s, which has come in from the Chicago suburbs to an older building in …

Read more

How McDonald’s Has Made In-Store Interactivity The Norm

January 2, 2019 by Brandon Harp

Guest Post: Emily Ingram, Prendi Consumer expectations are advancing rapidly, and businesses will benefit if they keep up with it. Here’s a look into …

Read more

McDonald’s Seeing 3%-3.5% Sales Bump Through Dynamic Digital Menu Displays

September 18, 2018 by Dave Haynes

A reader pointed me to a fascinating piece in Forbes from back in April about McDonald’s that goes into how the QSR giant is using  big …

Read more

$6B McDonald’s US Modernization Plan Includes Digital Menus, Drive-Thrus

August 15, 2018 by Dave Haynes

McDonald’s has announced $6 billion in restaurant modernization and construction plans through 2020, with a portion of that money going to “bright and easy …

Read more

McDonald’s Does Multi-Year Digital Innovation Deal With Consulting Giant

August 29, 2017 by Dave Haynes

McDonald’s has done a multi-year deal with a couple of monster consulting companies, Capgemini Group  and Publicis.Sapient, to be the QSR giant’s global IT strategic provider for …

Read more

Coates Hires McDonald’s POS & Kiosk Chief As New U.S. GM

January 24, 2017 by Dave Haynes

New hires at digital signage companies don’t seem to generate many page views on Sixteen:Nine, but this one might be different – a company …

Read more

Sixteen:Nine Podcasts: Leo Coates, The Coates Group

October 26, 2016 by Dave Haynes

In this episode, I’m having a chat with Leo Coates of The Coates Group, an end-to-end digital signage solutions provider that’s heavily focused on …

Read more