The EU wing of Taiwan’s AOPEN has pushed out some useful advice via an email blast on how to best deal with cleaning displays in the midst of a pandemic.
The guide relates to the touch panel of the company’s Smart Kiosk, but the advice could be more broadly applied.
AOPEN recommends using a dry, clean cloth to wipe off dust regularly and to use alcohol for cleaning when necessary. It is also recommended that the cleaning agent is non-corrosive and that the concentration of mixed alcohol does not exceed 78%.
Follow the below methods:
- Avoid using any chemical agents to clean the touchscreen
- Do not spray cleaning agents directly onto the touchscreen, the liquids may seep into the screen or contaminate the front bezel
- Spray the cleaner on the cloth and then wipe the touchscreen with the cloth.
After cleaning, check to make sure no remaining cleaner is seeping through the edges of touchscreen
- Use gentle wiping motions. Do not wipe or press the touchscreen with excessive force
- Do not use sharp tools to clean the surface of the touchscreen
- Do not use air guns, water jets, or steam, to clean the surface of touchscreens as they may damage touchscreen functionality
- If condiments, food, or drinks are spilt on the surface of the touchscreen, please remove them immediately
- If the touchscreen has nameplates on the surface, please refer to the manufacturer for cleaning instructions
- Make sure moisture does not seep through the cable connection area from the edges during cleaning
- When water is present on the surface of the PCI touchscreen, wipe it dry first. Then the touchscreen will function properly
Last week’s 16:9 Podcast was about screen cleaning and touch screens in the age of COVID-19. You can listen to that here:
Dave Haynes is the founder and editor of Sixteen:Nine, an online publication that has followed the digital signage industry for some 14 years. Dave does strategic advisory consulting work for many end-users and vendors, and also writes for many of them. He’s based near Halifax, Nova Scotia, on Canada’s east coast.