AOPEN’s Advice On Cleaning Public Displays In Midst Of Pandemic

March 25, 2020 by Dave Haynes

The EU wing of Taiwan’s AOPEN has pushed out some useful advice via an email blast on how to best deal with cleaning displays in the midst of a pandemic.

The guide relates to the touch panel of the company’s Smart Kiosk, but the advice could be more broadly applied.

AOPEN recommends using a dry, clean cloth to wipe off dust regularly and to use alcohol for cleaning when necessary. It is also recommended that the cleaning agent is non-corrosive and that the concentration of mixed alcohol does not exceed 78%.

Follow the below methods:

• Avoid using any chemical agents to clean the touchscreen
• Do not spray cleaning agents directly onto the touchscreen, the liquids may seep into the screen or contaminate the front bezel
• Spray the cleaner on the cloth and then wipe the touchscreen with the cloth.
  After cleaning, check to make sure no remaining cleaner is seeping through the edges of touchscreen
• Use gentle wiping motions. Do not wipe or press the touchscreen with excessive force
• Do not use sharp tools to clean the surface of the touchscreen
• Do not use air guns, water jets, or steam, to clean the surface of touchscreens as they may damage touchscreen functionality
• If condiments, food, or drinks are spilt on the surface of the touchscreen, please remove them immediately
• If the touchscreen has nameplates on the surface, please refer to the manufacturer for cleaning instructions
• Make sure moisture does not seep through the cable connection area from the edges during cleaning
• When water is present on the surface of the PCI touchscreen, wipe it dry first. Then the touchscreen will function properly

Last week’s 16:9 Podcast was about screen cleaning and touch screens in the age of COVID-19. You can listen to that here: