Gatwick Becomes Poster Child For Digital Signage Failover Planning

A damaged connectivity cable has taken the flight information display boards offline at London Gatwick Airport today, forcing airport staff to – honest – get out the dry erase markers and scribble information on whiteboards.

As an industry friend noted, having sent me news of this: “They seem to have forgotten all about the enterprise standards of Local Data / Fail over – Back-up systems / Independent internet connections on mission critical applications …”

Indeed.

Somebody in airport IT, or an exec who didn’t listen to the IT people, is due for a world-class version of what the Brits call a “bollocking.”

Hat Tip to the poor souls doing what they can. I’d assume if this happened at a hellpit of an airport like LaGuardia or Newark, somebody would just put a pillow in front of their face and read completely un-hearable updates into the public address system.

Dave Haynes

Dave Haynes

Editor/Founder at Sixteen:Nine
Dave Haynes is the founder and editor of Sixteen:Nine, an online publication that has followed the digital signage industry for more than 12 years. Dave does strategic advisory consulting work for many end-users and vendors, and also writes for many of them. He's based near Halifax, Nova Scotia.
Dave Haynes

@sixteennine

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Dave Haynes