Sixteen:Nine Podcasts: Zach Klima, WaitTime

If your digital signage screens are there to make something faster, better or easier for the people who are looking at them, you are doing good things.

That’s the idea behind a Detroit start-up called WaitTime – a digital signage and smartphone app solution that uses cameras and artificial intelligence software to give  people at sports and entertainment venues mission critical information like which washroom lineups are shortest, and where to go to get intermission beer and drinks quickly.

The data that comes out of those camera feeds and software informs game and concert-goers where lines are shortest, which is great for fans – but also for venue operators. The screens load-balance lines and reduced the number of times people abandon lines at concessions. That means more sales.

CEO and founder Zach Klima says the systems tend to pay for themselves at arena and stadiums in less than a year.

In our chat, we talk about the roots of the platform, how it works, who’s backing it, and how it can play nicely with the digital signage companies who already service the sports and entertainment venue market.

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Dave Haynes

Dave Haynes

Editor/Founder at Sixteen:Nine
Dave Haynes is the founder and editor of Sixteen:Nine, an online publication that has followed the digital signage industry for more than a decade. Dave does strategic advisory consulting work for many end-users and vendors, and also writes for many of them. He's based near Toronto.
Dave Haynes

@sixteennine

11+ year-old blog (and now podcast) about digital signage and related tech, written by industry consultant, analyst and bullshit filter Dave Haynes.
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