Research: CBS Europe Study Suggests OOH Best Trigger For Interactive

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CBS Outdoor International has released results of pan-European research that suggests outdoor advertising is a more effective trigger for interactive than other forms of mainstream media. The research asserts that consumers are more likely to buy something online, ‘Like’ a brand on Facebook and download an app after seeing an outdoor ad vs. TV, radio and print.

The company’s Interactive Europe report is an annual study of more than 5,000 people in six European countries. In total 77% of consumers reported doing something as a direct result of seeing an outdoor ad, including:

  • 20% of consumers are reported to have made a purchase online after seeing an outdoor ad, (up 43% y-o-y) vs 16% for print ads
  • 16% of consumers ‘Like’ a brand’s Facebook page after seeing an outdoor ad (up 78% y-o-y) vs 11% for radio ads
  • 13% of consumers have downloaded an app after seeing an outdoor ad (up 117%), which is almost double the amount who downloaded one after seeing a TV ad (only 7%)

The report also says:

Screen Shot 2013-03-26 at 8.55.41 AMSteep growth in smartphone ownership, up almost 34% y-o-y, has allowed brands to increase engagement with consumers via mobile however, interestingly, despite a tenfold rise in 2011 for near field communication (NFC) smartphones, there was only a marginal increase in NFC awareness by consumers (from 6% to 8%). This reinforces the need for brands to continue educating consumers on the benefits of interactive advertising technologies available.

New this year and designed to help quantify the impact of interactive outdoor advertising in engaging consumers, the survey also evaluated three interactive client campaigns comprised of different categories, markets, formats and interactive technologies.  The campaigns revealed a:

  • 45% average uplift in terms of an outdoor ad being ‘for people like me’ when respondents had interacted with the ad
  • 54% average uplift in terms of being likely to mention the advertising in conversation
  • 45% average increase in terms of having a better opinion of the brand

The report suggests a set of rules to follow for interactive campaigns:

 1)      The creative should be explicit in communicating the core message and in showing people if and how they can interact with the ad

2)      There needs to be an obvious benefit (and one of perceived value) for consumers in order for them to interact and take away a positive perception of the brand 

3)      The implications of the halo effect (positive & negative) should be considered – people will watch others interact both in the physical and virtual worlds

1 and 2 are kinda “Well, duh” things, but 3 is interesting.

“The research shows that outdoor advertising presents the opportunity to supplement reach and promote deeper levels of engagement,” says CBS Outdoor International’s CEO Antonio Alonso. “Additionally, with smart device ownership continuing to grow, even amongst older demographics, it is clear that outdoor advertising is beginning to offer brands new channels for distribution and direct marketing. This report, coupled with the launch of our new positioning ‘engaging audiences’, brings to the fore our continued focus and commitment to delivering valuable audiences for advertisers.”


Dave Haynes

Dave Haynes

Editor/Founder at Sixteen:Nine
Dave Haynes is the founder and editor of Sixteen:Nine, an online publication that has followed the digital signage industry for more than a decade. Dave does strategic advisory consulting work for many end-users and vendors, and also writes for many of them. He's based near Toronto.
Dave Haynes


12+ year-old blog and podcast about digital signage & related tech, written by industry consultant, analyst & bullshit filter Dave Haynes.
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